+ How Are You Doing It Now - Case Study - 7 things	How Are You Doing It NOW? Your Bang for the Buck If you have fewer than 100 computers in your organization and... » Are using a freelance technician, you are being under-served. A single person cannot meet all the needs of a business at all times. » You have a full time staffer, you are being under-served AND you are over-paying. » You have more than a one person IT department, you are definitely spending significantly more than what you should be. The mitra IT Way We have seen time and time again that managed services just cost less in the long run (see sidebar “IT Management Process Maturity”). Our systems allow for more predictable and reliable networks. The simple rule is the more you tend to the chaotic side, the higher your long-term Total Cost of Ownership (TCO). The more your support matures to the managed service side, the lower your TCO. Download this article in PDF form. IT Management Process Maturity IT support is less than 30 years old as a business function. The evolution of planning and support models for IT management has gone through these stages. Chaotic support Ad-hoc with no plan in mind. Reactive support Response after a problem occurs. Proactive support Planning ahead to minimize issues. Managed support Constant monitoring of IT performance with software tools that allow this. Every IT organization would have elements of each of these.
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