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Flat fee
It's not hourly and not costly; it's just a $29.95 flat fee per visit for high-quality troubleshooting on any device in your  plan. This flat fee protects you from exorbitantly high and unpredictable costs of sudden repairs and reduces the overall price of maintenance by hundreds of dollars. We do our very best to ensure the long-term health of every client's computer system.
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When something goes wrong and you need on-site service, we actually lose money - just like you. No other service company has that incentive!
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Unlimited phone support
Small computer problems and glitches often need no more than a little advice from an experienced person. With immedia™ phone support, an client may make unlimited calls to a live helpdesk, at no additional charge. Members calling the helpdesk speak with a client services associate or the computer engineering staff.
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Remote support online
Through immedia™ remote support technology, a computer engineer can directly work on the applications in your computer and make repairs over the Internet. Such fixes solve your problem immediately and safely. You can watch the entire process and observe what the professional does, and questions are always welcome.
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Automatic virus protection
Resolution Anti-Virus™, powered by Secure Resolutions, Inc., is a world-class virus protection solution that runs a management console on a local desktop to feed updates in real time from around the world. This cutting edge, trademarked technology will save you from becoming the one in every five computers to be attacked by a virus. Read all about this world-class product.
Now, try it free for 15 days!
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Remote access
Enrolling in the computer protection plan is like opening an account at your DragonDrop™ bank with ATMs all over the world. The convenience is expounded with safety - no more physical files to print and transport vulnerably, no more large emails and unsafe inboxes. Access files and send file access to other users directly, without downloading.
Secure data backup
members own a virtual vault of safe, secure data storage. The vault is configured to automatically update local files onto a dedicated remote drive, safe from the dangers of power failure or mechanical breakdown. Spend no time whatsoever thinking about or performing saves onto archives; DragonDrop™ takes care of your backup and runs automatically.
Interested in these services a la carte? Click here for pricing.
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©2006 mitra IT