With your mitra IT plan, we strive to provide you with every means of help possible. immedia™ remote support is our most instantaneous.



Pricing: $29.95 per session or
FREE with . Members log in to the Client portal and select the immedia™ logo to book an online ticket for free support.

The most effective method of servicing your computer is via remote support technology. In the plan, these online sessions are unlimited and accrue no additional cost.

immedia™ uses web application technology so as to transfer the least amount of information across the Internet and protect the client's data and security. The technology is such that a connection cannot be established without the client's permission (by clicking "I agree" to begin an immedia™ session). The client has the power to cancel the connection at any time by simply closing the window or browser. No data is retained or cached; there is no privacy cookie collecting any information.

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